I actually wrote out a very long and detailed version of this post on the train...complete with ridiculous nicknames for the whole department, but I'm hoping to keep this shorter and clearer, if possible, so I'm going to free-write now and answer questions later.
Work sucks.
Don't get me wrong. I still like my job. I like writing instructions and letters. I like writing about medicine/health care, and I love writing for the women's health magazine, but the office is just effed up, and I'm not sure how long I can take it.
This is going to take a while to explain...it starts in December, when we got the results of the employee satisfaction survey (ESAT). They were, umm...lower than expected. The director's bonus is based on the ESAT scores. She was displeased. We then had an inquisition about how unhappy we are. Then she gave us Christmas presents.
A couple weeks later, the employee newsletter came out...and there was a typo in one of the subheads. Which the editor found and showed her boss. And then half the department got in trouble for missing that typo. (literally, a "b" and "p" were transposed.)
The next week, the director called a "quick team meeting." We all assumed we'd be getting another lecture about missing the typo. No...one of the girls was being promoted to manager of a newly-created national account group. My team currently supports the national accounts...so one of us would be going over to the new team.
Apparently, my manager found out about this at the same time we did, and she has handled it in her usual mature manner. I don't think she had a say in who was leaving, but she was supposed to hold a group meeting and tell us all what was going on. Of course that didn't happen. In fact, I'm the only person she's told, and she just threw it out there "and after K goes to the new group..." as if I was supposed to know already. It puts K in a bad position because she can't transition her ongoing projects. A. (my manager) has decided to "shake up" our current accounts, so she won't even tell K who's getting her old accounts...also, she's taking advantage of the fact that K's new manager doesn't have access to the database that lets her assign new work, so K's still getting new jobs for her old clients, and I'm still getting jobs for my old clients...which should be going to K. In fact, I'm not sure my clients are aware that I will no longer be working on their projects.
Now, this is pretty annoying, but I can almost excuse it because, in my more charitable moments, I have decided that A. has some sort of mental illness. She demonstrated this during our annual reviews, where she gave all 4 of us the exact same review - word for word - while refusing to look us in the eye. I know we all got the same review because it was completely inappropriate for three of us, so we all got together to discuss later. In the meantime...remember the typo debacle? Well, as a result of that smash-up, there will be a new zero tolerance editing policy for our 2008 reviews. That's right. If you have one mistake on one of your projects (and I typically have 15-20 at any given time) OR if there's a mistake on any project you proofread (and we have to get at least 20 signatures on everything we produce) you automatically get a Needs Improvement on your next review. This has made everyone so paranoid that they're making ridiculous formatting edits on things that are about to go to print, and, even worse, they're approving one document, and then when I try to route an identical document a week later...they're not signing off on it. They're asking for a million formatting changes.
Did I mention that there's also a new zero tolerance policy for missed deadlines, but only for the newsletters and posters? So that effects about 6 of us.
And that a few of the more friendly team members have been officially warned about socializing with specific people?(As in: It came up in our manager's meeting that you've been seen talking to Michelle. I just wanted to let you know that people have noticed.)
None of which is improving our ESAT, which, oh yes, is now tied to my bonus.
Every day I don't walk right off the job is a gift from God.
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1 comment:
I've never heard of a zero-tolerance editing policy. Cruel and unusual. I don't suppose there can be a flyer talking about the Islamic practice of intentional error, where rug-weavers include a mistake because "only God is perfect." God and Karen, that is.
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